We collect information you give to us when you register with us, email us, make a purchase on our website and when requesting information and free demos. We collect the following information to provide the service to you:
Your postal address (for shipping purposes)
We may keep a record of data which is logged automatically by our ISP servers, for analysis and reporting purposes. This includes your IP address, the URL you visited before ours, the URL you visit after leaving our site and which pages you visit on our Site.
Any personal information collected on the Website, such as names, telephone numbers and email addresses, which may identify you as an individual, are collected securely. We store them securely for a duration of three years.
You may ask to have your details removed from our database at any time by emailing firstname.lastname@example.org
We will use your gathered information in order to:
You may ask us to remove you from our mailing lists at any time by writing to us at our registered office, by clicking on the Unsubscribe link in our emails or by emailing email@example.com.
You may also contact us in order to exercise your option of correcting your details and of being removed from our mailing lists when we send you email alerts or other information. We will aim to keep your personal information up to date, but rely on you telling us promptly if your name, address, telephone number or any other details change.
In order to deliver our products and services to you, we may share your information with third parties. We may engage a sub-contractor to process that data on our behalf or share data with a third party, such as an internet service provider or a product manufacturer, for delivery, service and maintenance purposes.
If you have any enquiries or complaints about our handling of your personal data or about our privacy practices generally, please contact us at: firstname.lastname@example.org. If we are unable to satisfactorily resolve any complaint relating to Data Protection, you can submit your complaint to the Information Commissioner’s Office at Information Commissioner’s House, Wycliffe House, Water Lane, Wilmslow SK9 5AF; 0303 123 1113; or www.ico.org.uk.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
We will keep your personal data for three years, after which time it will be securely destroyed if it is no longer required for the purpose for which it was obtained.
You have the following rights in relation to your personal data:
Should you wish to exercise those rights, please send any requests to: email@example.com
When you visit the Website we may store some information (commonly known as a “cookie”) on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords are not stored in cookies. The information collected by cookies does not personally identify you. It includes general information about your computer settings, your connection to the internet (operating system and platform, IP address, your browsing patterns, timings of browsing on the Website etc).
Types of cookie that may be used during your visit to the Website:
The following types of cookie are used on this Site. We do not list every single cookie used by name – but for each type of cookie we tell you how you can control its use.
These cookies are used to recognise repeat visitors to the Website and in conjunction with other information we hold to attempt to record specific browsing information (that is, about the way you arrive at the Website, pages you view, options you select, information you enter and the path you take through the Website).
These monitor how visitors move around the Website and how they reached it. This is used so that we can see total (not individual) figures on which types of content users enjoy most, for instance.
Social sharing, video and other services and products we offer are run by other companies. These companies may drop cookies on your computer when you use them on our site or if you are already logged in to them.
Advertisements on the Website are provided by other organisations. Our advertising partners will serve advertisements that they believe are most likely to be of interest to you, based on information about your visit to the Website and other websites. In order to do this, our advertising partner may need to place a cookie on your computer. These cookies hold information about the computer – they do not hold personal information about you (i.e. it is not linked to you as an individual).
These are used to maintain your identity or session on the Website. For instance, where our Site runs on more than one server, we use a cookie to ensure that you are sent information by one specific server (otherwise you may log in or out unexpectedly). These cookies cannot be turned off individually but you could change your browser setting to refuse all cookies (see above) if you do not wish to accept them.
We do not use ‘spyware’, which consist of web bugs, hidden identifiers or other similar devices to gain access to information, store hidden information or to trace your activities. For more information about cookies and instructions on how to adjust your browser settings to restrict or disable cookies, see the IAB website at http://www.allaboutcookies.org/