Roman Originals
Case Study
How we helped
In 2023, Roman Originals struggled to manage 10,000 daily returns due to inefficient manual processes, causing inventory errors, delays, and rising costs. Head of E-commerce, Ian Johnson, saw automation as essential for growth.
Partnering with KMsoft, Roman Originals implemented a custom automated returns system. This solution streamlined returns processing, improved accuracy, and reduced manual effort, with seamless integration and staff training ensuring minimal disruption.
The system drastically cut sorting time, improved inventory accuracy, and boosted staff productivity. With 40 devices in use, returns are processed faster, increasing profitability and supporting growth.
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Roman Originals
Roman Originals faced challenges in managing online returns. Partnering with KMsoft, they implemented an automated returns system, drastically improving efficiency, accuracy, and staff productivity while supporting their growing e-commerce demands.
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Would you like to find out more about how you could improve your stock control process? Get in touch with us, we would love to hear from you!
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Testimonials
" I have no hesitation in recommending KMsoft. They are approachable and worked efficiently to deliver the project. Any issues were addressed and resolved swiftly. After launching this portal 5 years ago, we are now considering offering a similar approach to other clients ”
“ KMsoft’s solution allowed us much more flexibility in terms of our stock management and the reporting functionality is also pretty good – we can run full reports based on many parameters ”
“Since the moment we got in touch with KMsoft, we have been impressed with KMsoft’s outstanding attention to our specifications and drive to deliver the perfect solution for our needs. We would definitely recommend KMsoft to anyone who is looking for unrivalled inventory management expertise”.
“The installation of StockAssist Healthcare has been seamless and any teething problems were resolved quickly by KMsoft. Based on this experience, I could not recommend KMsoft highly enough”.
"StockAssist Healthcare has provided us with an affordable solution that has increased efficiency and proven very effective across all departments."
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